Privacy Policy

This policy explains what information Concrete Connection Naperville collects through napervilleflatwork.com, how we use it, and how we protect it.

What information we collect

When you submit a quote request through our website, we collect the information you provide directly: your name, phone number, city, and any project details you choose to share. We also automatically collect technical information through analytics tools described below.

How we use your information

We use your contact information solely to respond to your quote request. That means calling or texting to schedule a free on-site visit, providing a written estimate, and following up on the project. We don't add you to a marketing list. We don't send unrelated emails.

If you don't hire us, your information stays in our records as a quote we provided. We don't share it with anyone.

Cookies and tracking

We use the following tools to understand how visitors find and use our site:

• Google Analytics 4 — counts visitors, tracks which pages they view, and measures conversions like form submissions and phone clicks. This is anonymous traffic data, not personal information.
• Google Ads conversion tracking — when you arrive from a Google Ads click and submit a quote request, our site records that the ad worked. This helps us know which ads bring in real customers.

These tools place cookies on your browser. You can block cookies in your browser settings, or use the Google Analytics Opt-Out add-on.

We don't sell your data

We don't sell, rent, or share your contact information with third parties for marketing purposes. The only people who see your quote request are members of our team responding to it.

Data security

We take reasonable steps to protect your information. Quote submissions are sent over an encrypted connection (HTTPS). Stored data is access-controlled to our team only.

Children's privacy

Our site is for adults arranging concrete services on properties they own or manage. We don't knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy as our practices change. The "Last updated" date at the top shows when it was last revised. Significant changes will be noted on this page.

Contact

Questions about this policy? Call us at (779) 210-6330 and ask for the owner.